Custom orders will ship as soon as they are made, convo me and we can go over the details. Any items already made will ship out next day after payment is received.
Buyer is responsible for all shipping costs and customs/tariffs fees.
If you would like insurance on your item(s) there will be an additional cost. Please contact me and let me know so I can give you an updated invoice.
I ship to the address listed with Etsy, please check and make sure it is correct.
Just contact me within: 7 days of delivery
Ship items back to me within: 21 days of delivery
Request a cancellation within: 12 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Please contact me if you have any problems with your order.
Returns/exchanges will be CONSIDERED on an individual basis. Please contact me first so that we can go over the details. Buyer is responsible for all shipping costs. Items must still be in it's original condition.
PLEASE NOTE: All items are handmade by me, therefore (since I am only human) no item is perfect and no item is identical to another! However I do my best to make them as perfect as possible.
Feel free to leave feedback if you would like. I would love to hear all about your purchase! Handmade items are always made with love and care and are meant to be treasured and enjoyed, I hope this is how you will feel about your purchase from Youphoria. If you have pictures of items you've bought from my shop, I would love to see them! Tag me on instagram @youphoriabytina